Solutions & Co. Solutions & Co. Solutions & Co.

pintoreWE PROVIDE TRAINING SOLUTIONS TO HELP ORGANIZATIONS BUILD A SKILLED WORKFORCE FOCUSED ON QUALITY AND EXCELLENCE.

Our Expertise: Practical quality trainings

Each training topic allows the participants to meet specific needs to support organizational effectiveness.

 

CUSTOMER SERVICE SERIES

  • Quality and excellence in customer service: Attitudes and techniques
  • Telephone skills for customer care
  • Overcoming difficult customers
  • Effective complaint resolution
  • Defuse crises with difficult clients
  • ...

PERSONAL EFFECTIVENESS SERIES

  • Time management and personal effectiveness
  • The art of Delegation
  • Communicating for results
  • Planning, developing and delivering presentations
  • Stress management
  • ...

GROUP EFFICIENCY SERIES

  • Team work
  • Working with different personalities
  • Empowerment and motivation
  • Conflict management
  • Negotiation skills and strategies
  • ...

Call us to find out more about our trainings

We provide our participants with solutions, not only ideas!

Our participants: Your workforce

participants

We help your workforce, and particularly front-line personnel and support teams, develop and sharpen their business relations and interpersonal skills.We strongly believe that these employees are and will remain the most valuable assets of an organization determined on increasing productivity and competitiveness.

We focus on delivering trainings that can be immediately implemented in our participants’ workplace.

We want our participants to walk away with proven solutions and the confidence to implement them.

Our informative and practical trainings can be implemented in your workplace immediately.

We deliver trainings filled with strategies, methods and tools which can be immediately implemented and applied in your work environment.

formations

Discover the many training formats Solutions & Co. can offer.

  • Private In-house trainings
  • Lunch & Learns
  • Conferences
  • Coaching
  • Public Sessions (in French only)
 

Our clients: A unique partnership

Since 2001, we have successfully trained thousands of participants in businesses and organizations.