December 5th, 2008

Learn to say ‘No’

  j0316784From your boss, from your colleagues, from your clients…. so many requests, so little time! Time — there just doesn’t seem to be enough of it. Often, it isn’t a lack of time that leaves us feeling stressed, but an excess of expectations. Time management in your work environment is a skill you need to master in order to increase your effectiveness and make you more productive – without feeling overwhelmed. It involves eliminating ‘’time wasters’’ such as interruptions and distractions and in establishing ‘’what’s important’’. Once you set your priorities, stay focused and move towards your goals, you will also need to learn how to say ‘’No’’ … When facilitating our Time Management trainings, most participants are reluctant and defiant when we suggest to say ‘’No’’. Most remarks sound like this:

  • ‘’ I’m being paid for doing what my manager asks me to do.’’
  • ‘’ But I really like helping others!’’
  • ‘’ Yeah right! I’ll lose my job!’’
  • ‘’ If I say ‘’No’’ to my colleagues, they’ll turn their back on me when I’ll need them’’
  • ‘’ I feel so guilty saying ‘’No’’.
  • ‘’ I don’t think I’ll be the best candidate for a raise or a promotion that way.’’
  • ‘’ There’ll be a big ‘’No’’ on my next performance review.’’
These are all perfectly valid reasons for accepting a new assignment or a new dead-line; but when you accept every task, you will quickly reach the point of attempting too much. When you do, your overload will produce stress, lower your physical and mental wellbeing, and reduce your effectiveness and productivity.   Saying '’No'’ can be hard to do, particularly if you've always said '’Yes'’ in the past and people are used ...

November 10th, 2008

Professional Image – What’s wearable at work – and what’s not!

j0341421 Dress codes have been relaxed to the point that we don’t know what to wear anymore. Dressing for work can be a bigger problem than “what will I wear?” You’d be interested to know that what you wear in a business setting can be constructed as an indicator of your judgment - although the right clothing won’t get you promoted or respected, the wrong ones can sure get in your way. Your goal to getting dressed for work is to project a professional, competent image, regardless of your employment level or career path. It’s really easy to make mistakes since the workplace dress code is so ambiguous and when Casual Fridays have leaked into the rest of the week. The definition of a professional image is determined by your industry. Carefully gauge the situation, the client, and the location when you are deciding on your clothing. Assess the nature of your profession and the Business Dress codes (Formal Business Attire, Corporate Casual or Casual Friday) of your employer and know the guidelines.   Formal Business Attire, Corporate Casual or Casual Friday Formal Business attire constitutes in solid color conservative suit and long sleeve shirt or blouses. For women; matched skirts and jackets, closed-toe shoes (no sandals), hose and conservative hair, jewelry and makeup are expected. Most workplaces have a Corporate Casual Dress code, but many have interpreted this to mean everything from shorts to sundresses, but in its most literal sense it means "smart business." Because all casual clothing is not suitable for the office, a general overview of appropriate business casual attire should help ...

October 2nd, 2008

Organisational trustworthiness

 695069_-diversity_1 Leading companies have grasped the link between the trustworthiness of their organizations with their sustainability. Researchers also confirm that an organization’s trustworthiness is a key asset, a source of competitive advantage for an organization and lack of trust by its key stakeholders – such as employees, customers and suppliers, clearly presents a threat for the organizations long term survival. The more favorable stakeholder perceptions of trustworthiness are, the more likely it is that they will engage positively with the organization, contributing to sustained improvement in performance.   A European survey, conducted in spring 2007 by Krauthammer on behalf of seven universities has identified 6 specific pillars of organizational trustworthiness. To determine the overall trustworthiness of an organization you need to examine employee perceptions of these areas, and of ‘organizational trustworthiness’ as a whole.   Human Resources Justice The perception of employees that conditions in terms of its procedural and distributive justice system at their organization are such that they receive fair rewards, remuneration, training and development, job decisions, workload, work-life balance, job security, training, and development opportunities. Check:

  • Consistency between employee results, rewards and career prospects.
  • Expectations regarding workload and work-life balance, give people strategies to deal with overload (perceived or real.
  • If conditions are in place for effective training and development to ensure that employees are competent in their role.
  • If employees think the organization makes an effort to apply expanding knowledge and abilities.
  • If employees believe there are appropriate levels of job security offered to employees.
  Effective Communication Communication is key to trust. This is when employees believe that their organization’s vision and strategy are effectively communicated to them, and managers are clear about what is expected of them. This includes clarity of vision, ...

September 13th, 2008

Does Ethics = Success?

  775484_noughts_and_crossesEthic is something we experience through our daily actions and feelings. It consists in applying universal moral values and principles. Ethics shapes our personal moral judgment and leads us through difficult situations. It is the compass that helps us make the right choice in times of uncertainty. There are no independent definitions for work ethics, personal ethics, social ethics, etc. There is only one type of ethics, and it applies to human behaviour as a whole. But ethics must be first experienced at a personal level. There are no professional or social ethics without personal ethics. People think that, if they use ethical sense, they will be limiting their opportunities for personal and professional success. In fact, according to the Ethics Resource Center in Washington (DC), individuals and companies who possess the required skills and dedication to “do the right thing,” hold a commitment toward social responsibility and act accordingly are more profitable on the long term than individuals and companies who do not. Ethics face a few challenges: The Ethics of Personal Interest When ethical conduct is motivated by personal interest, decision making is reduced to mere risk/ reward calculations. Whenever ethical behaviour is very risky (or unethical behaviour very safe and highly rewarding), moral principles get overshadowed by the easiest solution. This is an important issue, since many people will lie in their resume or falsify data at work. The Pursuit of Happiness Our values, what we desire and what is important to us define what, we think, would make us happy. Everyone is ...