Take this simple first step when you are working to resolve a conflict with a co-worker: Find something that you both can agree on, even if it is only that you have a problem and that you need to resolve it. Coming to agreement- even on something small – creates rapport, sets a positive tone [...]
October 23rd, 2009
A High-Performance Team
A team is a system where relations and interactions between its members are just as important as the technical abilities of each individual. A high-performance team forms a cohesive and indivisible whole, made possible by a balance that must be understood to be maintained. A high-performance team is composed of two distinct yet inter-related levels, [...]
July 13th, 2009
The keys to engagement
Engagement is for each person to have a work of art to put together, instead of having only stones to set in place. According to extensive studies conducted by Gallup Management Journal, only 29% of employees are engaged in their work. 54% are disengaged (mentally checked out) and 17% are actively disengaged (sabotaging the [...]
